Customer Service Representative

Position Summary

We are looking for a Customer Service Representative to assist customers with questions, requests, and general service needs. The ideal candidate is friendly, patient, and comfortable providing helpful information in a professional environment.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Listen to customer concerns and help identify appropriate solutions
• Follow up on customer requests when necessary
• Document customer interactions and relevant feedback
• Assist customers during promotional activities and events
• Communicate customer needs to the appropriate team members
• Maintain a welcoming and professional customer experience

Benefits

• Paid training
• Professional development opportunities
• Supportive team environment
• Opportunities for career advancement
• Customer service skill development
• Competitive compensation

• High school diploma or equivalent
• Strong verbal communication and active listening skills
• Friendly, dependable, and customer-focused
• Professional approach to problem solving
• Ability to stay organized while managing multiple requests
• Previous customer service, retail, hospitality, or related experience is a plus